Need Help?
Upgrade at the Airport
Updated on 15 Nov 2022

If the decision to travel business class is last minute and there is availability on the flight, passengers can upgrade at the airport, either at check-in or at the gate:

At check-in counters:

  • In Lisbon the upgrade can be done at the check-in counter or at the Premium Customer Center;
  • In other airports the upgrades are requested at the airline ticket counter or at the check-in counter;
  • The upgrade is available 2 hours before the departure of the flight, until the closing time of the check-in.

At the boarding gate:

  • The upgrade is available 2 hours before the departure and until the gate closes.
AVAILABLE ROUTES AND UPGRADE RATES ON TAP FLIGHTS
 
Effective until 17 November 2022
 
Flights to/from
Upgrade at check-in / boarding gate

Lisbon - Porto, Lisbon - Faro

60 EUR / 72USD / 91CAD

Azores, Madeira

110 EUR / 128 USD / 162 CAD
Spain
120 EUR / 139 USD / 176 CAD

European Destinations (except Spain, Portugal Mainland and Islands)

160 EUR / 183 USD / 233 CAD

Morocco, Tunisia

130 EUR / 150 USD / 190 CAD
Cape Verde, Ivory Coast, Gambia, Ghana, Guinea, Guinea Bissau, Senegal, Sao Tomé
390 EUR / 440 USD / 561 CAD

Sao Tome to Accra and vice versa

120 EUR / 139 USD / 176 CAD

Angola, Mozambique

900 EUR / 1009 USD / 1288 CAD
Israel
390 EUR / 440 USD / 561 CAD
Canada
550 EUR / 618 USD / 789 CAD

United States of America

630 EUR / 707 USD / 903 CAD
Mexico, Venezuela
450 EUR / 507 USD / 646 CAD

Dominican Republic

531 EUR / 597 USD / 762 CAD
Belém, Belo Horizonte, Brasília, Fortaleza, Maceió, Natal,Porto - Rio de Janeiro,
Porto - São Paulo, Porto Alegre,Recife, Salvador
550 EUR / 618 USD / 789 CAD

Lisbon - Rio de Janeiro, Lisbon - São Paulo

630 EUR / 707 USD / 903 CAD

 

As of 18 November 2022, TAP will have different upgrade prices for the high season and low season:

Zone Region Low Season High Season
Portugal Mainland Portugal 60EUR 65USD 85CAD 75EUR 79USD 104CAD
Azores and Madeira 110EUR 114USD 151CAD 130EUR 134USD 177CAD
Europe Spain 120EUR 124USD 164CAD 145EUR 149USD 197CAD
All of Europe except Spain 160EUR 164USD 217USD 195EUR 199USD 264CAD
Africa MA, TN 130EUR 134USD 177CAD 155EUR 159USD 210CAD
CV, GH, GM, GN, GW, SN, ST 390EUR 392USD 522CAD 425EUR 427USD 568CAD
ACC-TMS v.v. 120EUR 124USD 164CAD 140EUR 144USD 191CAD
AO, MZ 900EUR 904USD 1198CAD 960EUR 963USD 1278CAD
Middle East IL 390EUR 392USD 522CAD 430EUR 432USD 575CAD
America CA 550EUR 556USD 734CAD 600EUR 606USD 800CAD
US 630EUR 636USD 840CAD 680EUR 685USD 906CAD
MX, VE 450EUR 457USD 602CAD 500EUR 507USD 668CAD
BEL, BHZ, BSB, FOR, MCZ, NAT, OPO-RIO/SAO, POA, REC, SSA 550EUR 556USD 734CAD 600EUR 606USD 800CAD
LIS-RIO/SAO 630EUR 636USD 840CAD 690EUR 695USD 920CAD

High season periods for 2022/2023:

  • 15 December 2022 - 09 January 2023
  • 31 March 2023 - 17 April 2023
  • 15 July 2023 - 31 August 2023
  • 15 December 2023 - 08 January 2024

Low season periods for 2022/2023: the rest of the year

Note

Payment will be made in the currency of the market, converted at the bankers selling rate (BSR), with the exception of the US and CA due to DOT/CTA rules will have fixed prices in local currency.

Not available at the airports of Munich and Viena.

The upgrade is valid on flights operated by TAP, subject to seat availability and always applies for each leg of the flight.

 
TERMS AND CONDITIONS
  • This service is offered exclusively in airports, according to Business Class cabin availability.
  • Only for this type of Business Class Upgrade made at the check-in or at the boarding gate the free baggage allowance will be kept according to the original fare purchased.
  • This service is not available on aircraft that do not offer Business Class.
  • The passenger can make the Upgrade 2 hours before the departure of the flight.
  • Upgrades are subject to seat availability and are always applied per flight segment.
  • Some tickets may not be eligible for Upgrades due to restrictions based on special needs seating, seat availability, ticket type, groups, and other airline policies. The restriction exists in order to comply with the law and ensure that appropriate seats are available for all passengers.
  • Mileage credit is only possible on paid Upgrades at airports provided that the original fare is also eligible for mileage accrual.
  • Payment will only be possible through the use of a credit card and will be made in the respective market currency, being converted at the daily exchange rate (BSR), except for the USA and CA which due to DOT/CTA rules will have fixed values in the local currency.
  • Valid only on flights operated by TAP. Not available for flights operated in code-share with partner airlines. 
  • Not available at Munich and Vienna airports.
  • Passengers with Award Tickets (awards of miles) may benefit from the upgrade modalities.
 

 

UPGRADE AUCTIONS - Inform your customer about the Business Class or 'Comfort Seat Upgrade' auctions

 

NOTE

Group bookings are not eligible for Upgrade with miles.

If the customer wishes to travel in Business class, please contact the Groups area to assess the possibility of changing his or her Cabin of travel, upon payment of the corresponding Business class fare. 

The inability to upgrade with miles in advance does not affect the customer's option to request an upgrade at the airport, at check-in or at the boarding gate, upon payment.

The eligible customers for this benefit may also request a Last Minute Upgrade with miles at the boarding gate, subject to availability.

 

Couldn't find what you were looking for?
Try other support topics
Couldn't find an answer to your question?Send your question / request to TAP's helpdesk