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Updated on 27 Jun 2019
Information valid for the US market only. Local regulations may apply.

Service channel available for eligible agents and for urgent situations(1) outside the normal office working hours only (9 am to 5pm EST).  During normal working hours or for other subjects, you should use the usual Help Desk contacts.

A chat button to talk to our agents will appear when our local offices in the US are closed.



(1)  Urgent situations will be considered exclusively those that occur in the 24 hour timeframe before flight departure and / or need for immediate ticket issuance.


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