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Unaccompanied minors (UMNR)
Last updated on: 11 Sep 2019

The acceptance of  unaccompanied minors - UMNR - on board TAP flights  depends on the child's age.

AGE OF THE MINOR
CONDITIONS TO TRAVEL AS UNACCOMPANIED MINOR (UMNR)
LESS THAN 2 YEARS OLD Not permitted to travel as UMNR.

Since 11 March 2019 the service of Escort Person (ESHO) is no longer available.

2 TO 4 YEARS OLD

2 to 4 year olds may travel as UMNR if travelling with a passenger aged between 12 and 17 years old also travelling as UMNR.

5 TO 11 YEARS OLD

Minors of  5 to 11 years old who travel unaccompanied or travel in a different cabin than the parents/legal guardians will always be considered as UMNR.

 

Notes:

May travel accompanied by a 16 year old or older, provided the older child is declared the companion for the entire journey and he/she is able to deal with check-in and other airport formalities; if not declared able, UMNR service will apply to both.
 

12 TO 17 YEARS OLD

May travel as UMNR at parents/legal guardians request.

 

 GDS entries

Amadeus
SR CHLD-13SEP10/P1
SR UMNR-07YEARS

Galileo
SI.P1S1/CHLD*13SEP10/P1
SI.P1S1/UMNR*UM07

Sabre
3CHLD1/13SEP10-1.1
3UMNR1/UM07-1.1

 

Service fees

Domestic flights

 Europe and Morocco

Other destinations

65€ / 80 USD / 105 CAD 90€ / 110 USD / 140 CAD 130€ / 155 USD / 205CAD

 Rates in other currencies shall be converted at the BBR - Bank Buying Rate. 

Service  charges apply as follows:

  • Per Unaccompanied Minor;
  • Per One Way;

In the event of cancellation, the UMNR service will be refunded only  if cancelled before departure of the flight.

 

Important!

Wait listed bookings  are not accepted; the reservation must be confirmed and ticket issued only after service has been confirmed.

UMNR specific seats on board are mandatory at time of booking of service.

It is mandatory to inform TAP  regarding the nominated contacts (telephone and address) of the persons who will be sending/receiving the minor at origin and destination airports. Add contacts as OSI CTC. A paper UMNR form with this data will be carried by the minor.

  • The nominated contacts - sender and receiver -  are responsible to: 
    • Drop-off / pick-up the UMNR with TAP staff 
    • Hand over the completed UMNR form and EMD receipt
    • Provide identification matching the name on the reservation and UM form
    • Remain at the airport until the flight  is in the air
    • Be reacheable by phone at any time, while the child is in TAP’s care

Atention!

Same days connections are possble but connections with a night stop  are not permitted unless parents or legal guardians have made private arrangements for minors to be accompanied during that time and be escorted back to the airport for the next flight.

 

UMNRs on interlining or code-share flights

Each airline has its own rules for the transportation of UMNR in terms of age and interlining conditions.

In such cases never issue a ticket before the airlines involved in the itinerary have confirmed the facility and their acceptance conditions (e.g. interling and charges). Stopovers and overnights are not allowed.

Some airlines do not have UMNR transfer agreements, that is,  they do not accept UMNR in transit and transfer them to another carrier or receive them from another carrier.

In case of flights operating in code-share, before making any booking  also clarify if such an agreement exist. It may happen that some carriers do not accept UMNR under the marketing flight code but be able to accept the service under the operating flight code.

The Brazilian airlines GOL (G3) y Azul (AD)  do not accept requests for UMNR services on interline or code-share bookings.

  • Contact  G3 or AD directly to book the brazilian domestic flight and issue the ticket separately. There will be no transfer of the minor between airlines!
  • The flights of these airlines must not be booked in the same PNR of the TAP flights.

United (UA) has increased, since the 14th of December of 2015, the UMNR service until 15 years of age (including). This facility is mandatory to minors between 5 and 15 years of age. Nevertheless, UA only accepts this service on nonstop flights and does not accept interlining.

Since the 01st of September of 2016, Finnair (AY) stopped accepting UMNR service with interline.            


Charges:

Whenever an itinerary includes more than one airline, the UNMR charges will be those of the first airline on the journey. There may be exceptions however.

Some airlines do not have a UMNR charge, but charge an adult fare, for example. The booking must indicate this procedure so that the first carrier is aware and charges only its own part.

In all cases of interlining or code-share (TP flight operated by another airline), contact the Agency Help Desk.

 

Escort service (ESHO)- since 11 March 2019 this service is no longer available.

 

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