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Status and Benefits Miles&Go, Silver and Gold
Updated on 20 Mar 2022

Whenever flying with TAP and the Star Alliance network, frequent flyers earn Status Miles. These miles are used to maintain or achieve TAP Miles&Go Gold or Silver status and provide access to an extra benefit for TAP Miles&Go customers. 

Joining the programme automatically gives you access to TAP Miles&Go status.

TAP Miles&Go tier levels
Amount needed to reach the status
Convertible Bonus Miles to reach the next status*
Amount need to maintain the status
Convertible Bonus Miles to maintain the status*
TAP Miles&Go
-
10.000 Bonus Miles >  5.000 Status Miles
-
-
TAP Miles&Go Silver
30.000 Status Miles /25 TAP flights
 20.000 Bonus Miles  > 10.000 Status Miles
20.000 Status Miles / 15 TAP flights
10.000 Bonus Miles >  5.000 Status Miles
TAP Miles&Go Gold
70.000 Status Miles / 50 TAP flights
-
50.000 Status Miles / 40 TAP flights
10.000 Bonus Miles >  5.000 Status Miles

* Exchangeable limit per Annual Mileage Accrual Period

The Annual Mileage Accrual Period is the period of time during which the Customer may qualify for a higher status level or re-qualify for his/her current status.

The accumulation of miles or segment count is not permitted on Premium, Miles Only or Miles & Cash tickets, nor on tickets with categories ID, AD, BP, DG, DM, GE, IN, RG or UD (discount industry tickets), as defined by IATA regulations.

Status Miles are not added to the Miles account and therefore cannot be used for premium tickets and other services.

1. TAP Miles&Go

The base level of the TAP Miles&Go Programme is called TAP Miles&Go, and is attributed upon registration. It allows to:

  • Convert miles into MilesOnly and Miles&Cash Tickets (TAP) and Award Tickets (other companies);
  • Accumulate miles and use them to travel and purchase products and services of the TAP Miles&Go Programme;
  • Exchange miles for around-the-world tickets and fly with Star Alliance companies
  • Obtain Children's Tickets with 25% discount MilesOnly or Miles&Cash for TAP flights
  • Upgrade and experience all that Business Class has to offer
  • Have access to offers and promotions. 
  • Have a surprise waiting for you on your birthday1

1To receive this gift, you must authorise the sending of e-mail communications and the handling of your data by the TAP Miles&Go programme the month before your birthday. To do so, visit the Manage Privacy tab on the My Profile page.

Only Status Miles count for membership of TAP Miles&Go Silver and TAP Miles&Go Gold.

2. TAP Miles&Go Silver

Membership of TAP Miles&Go Silver is automatic as soon as the regulated number of miles is accumulated. The mileage account statement shows the number of Status Miles accumulated.

To be eligible for TAP Miles&Go Silver Customer status, the TAP Miles&Go Customer must accumulate 30,000 Status Miles or, alternatively, account for 25 flights/segments operated by TAP during the annual qualifying period.

To remain a Silver Customer, 20,000 Status Miles or 15 TAP flights/segments flown during the annual qualifying period are required.

Advantages:

  • All the benefits of TAP Miles&Go status
  • 25% of additional miles on the number of miles flown. Only for TAP flights. Whenever they travel with TAP, Silver customers not only earn 25% Bonus Miles but also 25% more Status Miles, based on the number of miles they fly.
  • Priority Check-in valid on TAP flights, except on tap|discount
  • Reserve your seat on flights operated by TAP! Available only for Standard seats
  • Newspapers and magazines. Silver Clients can download up to 3 titles at the Digital Kiosk.
  • Exclusive TAP telephone lines and service counters
  • Access to lounges
  • Fast Track and priority boarding on TAP flights.

Only Status Miles count for membership of TAP Miles&Go Silver and TAP Miles&Go Gold.

Convertible Bonus Miles to reach the status
Convertible Bonus Miles to maintain the status
10.000 Bonus Miles >  5.000 Status Miles
10.000 Bonus Miles >  5.000 Status Miles
3. TAP Miles&Go Gold

Membership of TAP Miles&Go Gold is automatic as soon as the regulated number of miles is accumulated. The mileage account statement shows the number of Status Miles accumulated.

To be eligible for TAP Miles&Go Gold Customer status, the customer must accumulate 70,000 Status Miles or, alternatively, account for 50 flights/segments operated by TAP during the annual Status Miles accrual period.

To remain a Gold Customer, the customer must accrue 50,000 Status Miles or 40 TAP flights/segments flown during the annual qualifying period.

Advantages:

  • All Silver benefits
  • 50% of additional miles on the number of miles flown. Only for TAP flights. Gold Clients accrue, in addition to 50% Bonus Miles, 50% more Status Miles, based on the total number of miles flown. 
  • Companion ticket. When flying with a paid ticket, you may choose a person to accompany you when travelling for less miles (up to a maximum of 40%)1
  • More hold baggage. One extra piece according to the class in which the passenger is travelling.
  • Exemption from some penalties and service charges
  • Bonus Miles that do not expire. The benefit is not available to Gold2 partners.
  • When anticipating an Airbridge flight to the same day, it is exempt from the change fee, if requested on the same day as the original flight, except in the tap|discount fare
  • Year Off3
  • Offer Gold status to a friend
  • Seat reservation in EconomyXtra (red seats) at no additional cost;
  • Exclusive check-in counter for Star Alliance Gold customers

1Benefit applicable to fare tickets with Gold Customer Number upon request to the Contact Centre.
2 Applicable only to miles expiring in the current annual Mileage Accrual Period.
3To enjoy this benefit, after staying at least 5 years as a TAP Miles&Go Gold customer, the customer must contact the Contact Centre to activate it if he/she has an active TAP Miles&Go Club plan. This offer is renewable after staying at least another 5 years as a TAP Miles&Go Gold customer.

Only Status Miles count for membership of TAP Miles&Go Silver and TAP Miles&Go Gold.

Convertible Bonus Miles to reach the status
 Convertible Bonus Miles to maintain the status
 20.000 Bonus Miles  > 10.000 Status Miles
10.000 Bonus Miles >  5.000 Status Miles 
4. Navigator 

A new status, by invitation only and provided the Customer has reached 125,000 miles flown or 70 TAP segments flown.

 

COMPARE ALL THE BENEFITS

 
Benefits:
 Extra Miles on TAP flights
X
25%
50%
 Child ticket on TAP flights

 

 MilesOnly and Miles&Cash
Ticket on TAP flights (one-way and round-trip)

 Companion ticket on TAP flights
X
X
Available – up to 40% discount
on the MilesOnly table

 Special birthday present (TAP

and ground partners)

 Priority on waiting list bookings

 Newspapers and Magazines
(digital edition)

 ✓1

Three Titles
Seven Titles
 Gold partner nomination
X
X

 ✓

 Last Minute Upgrade
X

 Booking and assigned seated

Based on product

Available for Standard seats only

 

 Guaranteed seat2

 

X

This benefit is for the holder of the TAP Miles&Go Silver Card.

 

Executive: non-applicable. 

 

Economy: until 72 hrs before

departure when flying Plus in RDB Y –

not applicable on ATR aircraft.

This benefit is for the holder

of the TAP Miles&Go Gold Card.

Executive: until 72 hrs before

departure when flying

TOP Executive in RBD C

– not applicable

on ATR aircraft.

Economy: until 24 hrs before

departure when flying Plus in

RDB Y – not applicable

on ATR aircraft.

 Dedicated phone number
X

 Priority standby at airport 3

X

  Premium Boarding 4

X

 Priority baggage handling
X

 Private access to
Star Alliance lounges all around the world
X

Europe and North Africa flights:

4 accesses, in Lisbon, during the

annual mileage accrual period, whenever flying on TAP-operated flights, in any Class.

Intercontinental flights: available whenever flying on TAP-operated flights, in any Class.5

For the Client and a companion.
As of 3 May, 2021, the latter
can only enter the lounge if accompanied by the card-holder
and if both are travelling on the
same flight. The flight always has
to be operated by TAP
or Star Alliance.
 Check-in at the desks specially designated
for Star Alliance Gold customers
X
X

 More checked baggage
X
X
One extra piece of baggage based
on travel Class: in Economy, one 23kg bag and in Executive, one 32kg bag (only on TAP or Star
Alliance network flights)
 Access to the Premium Customer Center
X
X

 Fast Track
X

6

6

  Seat protection priority
in the event of irregularity
X

 Exemption of fee charged

for taking an earlier Ponte Aérea flight on the same day7

X
X

 ✓8

 Exemption from some fees (MilesOnly and Miles&Cash Tickets)
X
X

8

 Upgrades

 Round the world ticket

 Promotions and exclusive offers

 Bonus Miles that do not expire
X
X

 Advance Miles

Up to 500 Miles
Up to 5.000 Miles
Up to 10.000 Miles
 Get an extra benefit: Seat
Reservation, Fast Track or extra luggage
 Valid for Clients with 15.000 Status Miles or 12 segments flown with TAP.9
X
X
 
1 Number of titles depends on the TAP product purchased. For more information, please see the TAP Products page.
2 Guaranteed Seat - Valid only for the highest available Class.
3 Priority standby at the airport - Available on TAP and Star Alliance flights, except for MilesOnly and Miles&Cash Reward and MilesOnly tickets.
4 Premium Boarding - Check here all the conditions for differentiated boarding.
5 Access to Star Alliance lounges - Find the list of available lounges.
6 Fast Track - Find the list of airports with Fast Track access.
7 Exemption of the fee charged for taking an earlier Ponte-Aérea flight on the same day  - Not applicable to tap|discount.
8 Exemption of fees and penalties - See the conditions here.
9 Get an extra benefit - valid only for flights operated by TAP.
 
 
 
 

 

 

 

 
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