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Rebooking of cancelled flights (UN status) - alert
Updated on 12 Apr 2021

We kindly request your attention for the correct application of the procedures for cancelled flights.

The rebooking of "UN" status flights must be made in the same booking class (RBD) of the original ticket or in the lowest available class, in the same cabin.

In case of subsequent voluntary changes/re-issues, the class/fare of the original ticket before the reissue by UN, must always be respected or taken into account. 

The observance of this guideline is fundamental for a more efficient flight management!

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