TAP Agents

Need Help?

Checked Baggage

Special Baggage

Restricted and dangerous goods

Baggage irregularities

General information and rules

Checked Baggage Allowance and Extra Baggage

Tracking of checked baggage

Musical instruments

Musical Instruments in the hold

Weapons and ammunition

Transportation of Firearms and Ammunition

Sports equipments

Sports Equipment

Related Articles

Prohibited and/or restricted goods

Couldn't find what you were looking for?

Try other support topics

Covid-19 Procedures

Covid-19: Travel restrictions

All about COVID-19

Quoting and preparing a reservation

Passengers' Contacts

Correction of Passenger Name

Responsible Policies

All about Booking

Ticketing and EMDs

Issuing, re-issuing and refunds

PEP Fares for IATA Travel Agents

Irregularities and procedures

All about Ticketing and EMDs

Special Requests

Meals, medical cases, minors and deportees

Children and Infants' needs

Inadmissible Passengers

All about Special Requests

Ways to check-in, times and travel documents

Check-in options

Travel documents

Conditions of Carriage

All about Check-in

Benefits for frequent flyers

TAP Miles&GO - Terms and conditions

Mileage Accrual

All about TAP Miles&Go

Advantages for Companies

TAP Corporate Program (SME)

Corporate Agreements

All about Corporate

Flygroups, allotments and charters

All about Groups

Policies and Channels

Distribution Channels

All about Distribution

Documents for download

All about Library

Couldn't find an answer to your question?Send your question / request to TAP's helpdesk

Contact Agency helpdesk